Returns Policy

Zane Designer Wear Returns Policy
 
If you are not satisfied with your purchase, you have 14 days from the date you receive your order to return the item(s).
We would require you to email us the reason for your return along with your receipt number following such we will email you instructions of the returns procedure.
Please note-
We must receive the return(s) within the 14day period given.
Returns will only be excepted if they are in their original condition and all tags/original wrapping are present.
When trying on clothing ensure that you are not wearing any make-up, fragrance or deodorant which may leave a mark or scent.
 
Non-Returnable products:
For hygiene and safety reasons, swimwear, underwear and fragrances cannot be returned for refund or exchange, unless they have not been tried on and remain in their original wrapping or are faulty.
 
This does not affect your statutory rights.
 
All returned goods will be inspected before any refund/exchanges are approved.
The return goods are your responsibility until we receive them. It is recommended that you use a recorded delivery method of return and that you retain your receipt.  
Delivery costs for faulty returns or item(s) received that you did not order will be refunded.